Playtrue Media Privacy Policy

At Playtrue Media, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services, in compliance with the General Data Protection Regulation (GDPR) of the European Union.

1. Information We Collect

We collect and process various types of personal information from you when you interact with our website and use our services. This includes:

• Contact Information: Name, email address, phone number.
• Usage Information: Data on how you use our website and services, including page visits and interactions.
• Technical Information: IP address, browser type, operating system, and other technical data.

2. How We Use Your Information

We use your personal information for various purposes, including:

• Service Provision: To provide our services and respond to your inquiries.
• Personalization: To personalize your experience on our website.
• Improvement: To improve our services and the functionality of our website.
• Communication: To send you communications related to our services, offers, and promotions, if you have given your consent.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual Necessity: To fulfill our contractual obligations to you.
• Consent: When you have given explicit consent for specific purposes.
• Legitimate Interests: To improve our services and offerings, provided these interests are not overridden by your rights and interests.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With service providers who assist us in operating our website and providing our services.
• Legal Obligations: When required by law or to protect our legal rights.

5. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, loss, or destruction. These measures include technical, administrative, and physical safeguards.

6. International Data Transfers

If we transfer your personal information outside the European Economic Area (EEA), we ensure that adequate protection measures are in place to safeguard your privacy, in accordance with GDPR requirements.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of any inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information.
• Objection: You can object to the processing of your data.
• Restriction: You can request restriction of processing.
• Portability: You can request the transfer of your data to another party.
• Marketing Opt-Out: You can opt-out of receiving our marketing communications at any time.

8. Contact Us

If you have any questions about our Privacy Policy or wish to exercise your rights, please contact us at support@playtrue.eu.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Effective Date: 29/06/2025