Terms and Conditions of the Playtrue Season Pass

Valid for the 2025/2026 Spanish professional football season.

1. Subscription Duration

The Season Pass provides access to Playtrue for the entire regular season of professional football leagues in Spain, from start to finish. This subscription ensures users continuous access to team updates and all Playtrue content during this period.

2. Included Content

The Season Pass grants unlimited access to all updated Playtrue content, including a wide variety of audiovisual material from all teams on the platform, such as match summaries, interviews, and other special professional football content.

3. Playback and Devices

The subscription allows simultaneous playback on multiple devices, optimizing the experience on smartphones, tablets, and smart TVs. Users can enjoy content without limits on simultaneous plays within their personal account.

4. Additional Benefits

The Season Pass offers an optimized experience under the motto «Easy to Watch, Simple to Find.» Users can quickly access content of interest and enjoy additional advantages:

• Intuitive Access: The platform is designed to make content discovery easy, with personalized recommendations based on user preferences.
• Uninterrupted Viewing: Enjoy your favorite content from any device, anywhere, at any time, with no restrictions.

With Playtrue, subscribers receive a seamless and hassle-free experience that meets their content needs throughout the season.

5. Price and Payment Method

The Season Pass has a fixed price displayed at checkout. Payment is made at the time of purchase via credit card, debit card, PayPal, or other available methods. This is a one-time fee that only covers the current season, with no automatic renewal.

6. Usage Rights

Playtrue grants the user a limited, non-exclusive, and non-transferable license to access Season Pass content for personal, non-commercial use only. Any reproduction, distribution, modification, sale, transmission, or unauthorized exploitation of the content is prohibited.

7. Cancellation Policy

The Season Pass is activated upon purchase and is non-refundable and non-cancellable. Once purchased, users gain access to the platform for the entire professional football season in Spain. It is recommended to carefully review your purchase, as no refunds will be issued for changes in platform usage. Playtrue guarantees continuous, full access to content throughout the season.

8. Service Modifications

Playtrue reserves the right to make changes to the content and terms of service during the subscription. This may include adding or removing certain content. Users will be informed of any significant changes that could affect their experience on the platform.

9. Privacy Policy

The purchase of the Season Pass constitutes acceptance of Playtrue’s privacy policy, which governs the handling of personal data in accordance with applicable laws.

10. Liabilities and Limitations

Playtrue is not responsible for service failures caused by technical issues outside of its control. While Playtrue will make every effort to ensure service continuity, it does not guarantee continuous availability or error-free operation.

11. Dispute Resolution

Any dispute arising from the use of the Season Pass will be governed by Spanish law, with jurisdiction in the courts of Barcelona.

12. Acceptance of Terms

By purchasing the Season Pass, the user agrees to all terms outlined herein, as well as Playtrue’s privacy policy.

13. Contact Us

If you have any questions about these Terms of Use, please contact us at support@playtrue.eu.